FRONT OFFICE EXECUTIVE

Job description

FRONT OFFICE EXECUTIVE
About Samasth Living Private Limited (Settl.)
Settl. provides fully furnished co-living spaces in Bangalore, Hyderabad, Gurgaon, and Chennai. We
aim to make rental accommodation hassle-free for members, with fully furnished rooms, 24/7 power
backups, high-speed internet, nominal deposits, and all-inclusive rent. Our tech-enabled property
management and community-driven platforms create a closely-knit family of Settlrs, with curated
events such as movie nights, barbeque nights, and yoga sessions. Our mission is to enable people to
live their best lives and enjoy the benefits of living together.
Job Brief:
We are looking for a Front office Executive to our reception area. You will act as the ‘face’ of our
company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk
activities, including calls, reservations, and guest’s services.
As a Front office Executive, you should combine a pleasant personality with a dynamic professional
attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and
has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to
our customers.
Responsibilities:
1. Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and
informative leaflets)
2. Train, supervise and support office staff, including receptionists, security guards and call
centre agents.
3. Ensure timely and accurate customer service.
4. Handle complaints and specific customers’ requests.
5. Troubleshoot emergencies.
6. Monitor stock and order office supplies.
7. Ensure proper mail distribution.
8. Prepare and monitor office budget.
9. Keep updated records of office expenses and costs.
10. Ensure company’s policies and security requirements are met.

Interested candidate can connect with me on 9770502074