Inbound/Outbound calling on leads generated by the Company through marketing efforts to pitch home loan products & ensure its closure Clearly and effectively communicating & counseling prospects with respect to products information or queries Ensure follow-ups by passing leads to appropriate team members with complete profile information, requirement, sources, etc. Counseling Hot Digital leads to pitch home loan products & ensure its closure centrally Evaluating basic creditworthiness & eligibility of a customer based on profile, basic documents & monthly income Direct prospects to the branch sales team & follow up with them Responsible for achieving targets as assigned by the organization on a monthly basis