• Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning.
• Provide empathetic and informative counseling to clients to understand their unique financial situations and goals.
Job Title: Sales Consultant (Tele-Sales)
Experience : 4 + years
Location: Andheri West, Mumbai
Responsibilities:
• Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning.
• Provide empathetic and informative counseling to clients to understand their unique financial situations and goals.
• Analyze clients' debt profiles, including credit card debt, loans, and other financial obligations, to develop tailored
debt repayment plans.
• Educate clients on effective debt management strategies, budgeting techniques, and financial goal setting to help them achieve long-term financial stability.
• Collaborate with clients to provide comprehensive financial plans focusing on debt reduction, savings goals, and wealth-building strategies.
• Recommend debt consolidation, debt restructuring, or debt settlement options based on clients' specific needs, and guide clients through the process.
• Maintain accurate records and documentation of client interactions and financial plans in compliance with regulatory requirements.
• Keep updated on industry regulations, debt management best practices, and financial products relevant to debt management and personal finance.
• Meet or exceed monthly and quarterly sales targets and Key Performance Indicators (KPIs).
Requirements:
• Any Diploma / Graduate
• Strong communication skills and ability to convey complex financial information in an understandable manner.
• Experience of credit cards, loans, and debt management processes would be be preferred.
• Experience in Domestic/International process in a BPO would be preferred.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• A positive attitude, resilience, and the ability to work effectively in a team environment.
Email ID: sakshi.gupta@white-force.in
Contact : 9770502074