FRONT OFFICE

SEO

vendor payments

invoices

reconciletions

audit

finance

Customer Service Associate

Driver

ms office

ms excel

Harwo

Team Leadership: Lead

mentor

and motivate a team of collection agents to achieve targets and deliver exceptional results. 2. Collections Strategy: Develop and implement effective strategies for debt recovery

including segmentation of delinquent accounts

setting achievable targets

and monitoring performance. 3. Customer Interaction: Engage with customers to negotiate repayment plans

address inquiries

and resolve any issues or disputes in a timely and professional manner. 4. Risk Management: Analyze delinquency trends

assess credit risk

and take appropriate actions to minimize losses while preserving customer relationships. 5. Compliance: Ensure compliance with all relevant regulations

company policies

and ethical standards in debt collection practices. 6. Reporting: Generate accurate reports on collection activities

delinquency rates

and recovery efforts

Hardworking