• Excellent communication skills in Hindi & English – Verbal & Written both

Should have working knowledge of AHT and WFM. Primary focus on achieving SLA. Should have experience in managing a sales or presales campaign in a call center. Should have excel knowledge

be able to work with reports

and understand the call center metrics like l2c

l2a

copy writing

driver

4wheelerdriver

driving

area knowledge

Advance Excel

Accounting Knowledge

GOODSTITCHINGSKILL

hr

admin

factory laws

GOOD COMMUNICATION